Frequently Asked Questions

Find answers to common questions about our 3D modeling courses

General Questions

What is ghipoxdhex?

ghipoxdhex is a leading provider of professional 3D modeling education. We offer comprehensive courses for all skill levels, taught by industry experts from major studios and companies. Our curriculum covers various specializations including game development, film & VFX, architectural visualization, and product design.

Do I need any previous experience to take your courses?

It depends on the specific course. We offer beginner-friendly courses that require no prior experience, as well as intermediate and advanced courses that build upon foundational knowledge. Each course listing clearly indicates the prerequisite skills and knowledge required. If you're completely new to 3D modeling, we recommend starting with our "3D Modeling Fundamentals Pro" course.

Where are you located?

Our headquarters are located in London, United Kingdom, at LHLG02, Lincoln House, Kennington Park KP, London SW9 6DE. However, all of our courses are delivered online, allowing students from anywhere in the world to access our training.

How can I contact your support team?

You can contact our support team through several channels:

  • Email: info@ghipoxdhex.world
  • Phone: +44 207 7202 581
  • Contact form on our Contact page

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM (GMT).

Course Questions

How long does it take to complete a course?

Course duration varies depending on the complexity and depth of the material:

  • Beginner courses typically take 8-12 weeks to complete
  • Intermediate courses range from 12-16 weeks
  • Advanced courses can take 16-20 weeks

These timeframes are based on a recommended study schedule of 10-15 hours per week. Since our courses are self-paced, you can adjust your learning schedule to fit your personal needs and complete the courses faster or take more time as needed.

What software will I learn to use?

Our courses cover the most widely used industry-standard software, including:

  • Blender
  • Autodesk Maya
  • ZBrush
  • Substance Painter/Designer
  • Cinema 4D
  • 3ds Max
  • Houdini (for advanced courses)

The specific software covered depends on the course and specialization. Each course description clearly lists the software that will be taught.

Do I need to purchase software licenses for the courses?

In many cases, you will need access to the software being taught in the course. However, we've designed our curriculum to utilize:

  • Free software when possible (e.g., Blender)
  • Student/educational licenses (which are often heavily discounted)
  • Trial versions for short-term needs

Additionally, we have partnerships with several software companies that provide our students with discounted or extended trial licenses. Specific software requirements and licensing options are listed in each course description.

What kind of support do you provide during the course?

We provide comprehensive support to ensure your success throughout the course:

  • Direct instructor feedback on assignments and projects
  • Weekly live Q&A sessions with course instructors
  • Student community forums for peer-to-peer support
  • Technical support for course-related issues
  • One-on-one mentoring sessions (available in premium courses)

Our instructors are committed to your success and typically respond to questions within 24-48 hours.

Will I receive a certificate upon course completion?

Yes, all students who successfully complete a course receive a digital certificate of completion. Our certificates are recognized in the industry and can be added to your resume, LinkedIn profile, and portfolio. For certain specialized courses, we also offer industry-recognized certification through our partnerships with software companies and professional organizations.

Enrollment Questions

How do I enroll in a course?

Enrolling in our courses is simple:

  1. Browse our course catalog and select the course you're interested in
  2. Click the "Enroll Now" button on the course page
  3. Create an account or log in if you already have one
  4. Complete the checkout process with your preferred payment method
  5. Once payment is confirmed, you'll receive an email with course access instructions

You'll have immediate access to the course materials after enrollment is complete.

Can I enroll in multiple courses at once?

Yes, you can enroll in multiple courses simultaneously. However, we recommend carefully considering your available study time and the course workloads before committing to multiple courses. Many students find it more effective to focus on one course at a time, especially for more intensive advanced courses.

We offer course bundles that provide discounted rates for multiple related courses. These bundles are designed with optimal learning sequences in mind, allowing you to progress logically through related topics.

Are there enrollment deadlines?

Most of our courses are self-paced and offer open enrollment, meaning you can sign up at any time. However, some specialized courses and mentorship programs have specific start dates and enrollment deadlines. These courses typically run in cohorts to facilitate collaborative projects and live instruction.

Course listings will clearly indicate if there are specific enrollment deadlines. For courses with open enrollment, you can start learning immediately after signing up.

Can I get personalized course recommendations?

Yes! We offer personalized course recommendations based on your skills, experience, and career goals. You can request a free consultation with our education advisors who will help you determine the best learning path for your specific situation.

To schedule a consultation, contact us through our Contact page and mention that you're interested in personalized course recommendations.

Payment Questions

What payment methods do you accept?

We accept a variety of payment methods to accommodate students worldwide:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Bank transfer
  • Apple Pay and Google Pay

All payments are processed securely through industry-standard encryption protocols.

Do you offer payment plans?

Yes, we offer flexible payment plans for courses priced above £399. Our standard payment plan divides the course fee into three equal monthly installments with no additional interest or fees.

For our more extensive career path bundles, we offer extended payment plans of up to 12 months. Payment plan options are displayed during the checkout process for eligible courses.

Are there any hidden fees?

No, we believe in transparent pricing. The price displayed for each course includes all instruction, materials, assessment, and certification fees. There are no hidden costs or additional fees required to complete the course.

The only additional costs you might incur are related to software licenses if you choose to purchase them rather than using free or trial versions. These potential costs are clearly communicated in the course descriptions.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee for all our courses. If you're not satisfied with a course for any reason, you can request a full refund within 14 days of enrollment, provided you have completed less than 25% of the course content.

To request a refund, contact our support team through the Contact page. Refunds are typically processed within 5-7 business days and returned to the original payment method.

For detailed information, please refer to our Return Policy.

Technical Questions

What are the system requirements for your courses?

System requirements vary depending on the software used in each course. However, for most 3D modeling courses, we recommend the following minimum specifications:

  • Windows 10/11 or macOS 10.15+ (some software may be Windows-only)
  • Quad-core CPU (Intel i5/i7 or AMD Ryzen 5/7 or equivalent)
  • 16GB RAM (32GB recommended for advanced courses)
  • Dedicated GPU with 4GB+ VRAM (NVIDIA GTX/RTX or AMD Radeon series)
  • 100GB+ available storage (SSD recommended)
  • Stable internet connection for streaming video lessons (5+ Mbps)
  • Three-button mouse

Specific system requirements for each course are listed in the course details.

How do I access course materials?

After enrolling in a course, you'll receive login credentials for our learning platform. All course materials are accessible through our secure online portal, which includes:

  • Video lessons and tutorials
  • Downloadable project files and resources
  • Interactive exercises
  • Assignment submission system
  • Discussion forums
  • Progress tracking

You can access the learning platform from any device with an internet connection, though we recommend using a desktop or laptop computer for the best experience, especially when working on practical exercises.

For how long will I have access to course materials?

Once enrolled, you'll have lifetime access to the course materials. This means you can revisit the content whenever you need to refresh your knowledge or practice specific techniques.

Our lifetime access policy also includes updates to course content when material is refreshed or expanded. This ensures that your learning resources stay current with industry developments and software updates.

What if I encounter technical issues during a course?

If you encounter any technical issues during your course, our support team is available to help:

  1. Check our knowledge base for common issues and solutions
  2. Submit a support ticket through your course dashboard
  3. Email our technical support team directly at support@ghipoxdhex.world

Our technical support team typically responds within 24 hours on business days. For critical issues that prevent course access, we aim to resolve the problem within 48 hours.

Still Have Questions?

We're here to help! Reach out to our team for personalized assistance

Email Us

Send your questions to info@ghipoxdhex.world

Call Us

Speak with our advisors at +44 207 7202 581

Live Chat

Chat with our support team during business hours